For anyone who works in the hotel industry, TripAdvisor is a big deal. The popular travel review website not only provides customers with deals on flight and hotel bookings, but it also features user reviews and a rating system that may influence how travelers book their hotels.
Say you decide you want to start a business. No doubt, you would meticulously strategize the type of business you want to open and the consumer base you are trying to reach and develop savvy business plans to ensure your success. Most entrepreneurs recognize the importance of everything from creating high-quality products and marketable services to hiring amicable receptionists to greet clients and answer calls, knowing the voice of their company is essential to their image. However, when all of those plans are set into motion, one of the things that should be more prominent on that new business checklist […]
I’m currently reading Double Double (How to Double Your Revenue and Profit in 3 Years or Less), not for me, but for my clients. It all hits home with Cameron Herold’s mention of the saying “we can’t manage what we don’t measure,” (Chapter 9, Focused Productivity) and I find that most times, no measurement is either used as a cover-up when times are bad, or as the last priority when times are good. The beauty about online/digital/Internet marketing (whatever you want to call it) is that you can track almost everything–and the data will tell you how to fix things […]